Clerk Good afternoon. How can I help you today?
Passenger I lost my bag at the station. It happened after my train arrived.
Clerk What does the bag look like?
Passenger It is red with a long strap. I am Mrs Patel.
Clerk When did you last see it?
Passenger I saw it at three o'clock on platform five. I am going to need it soon.
Clerk Did you check the train again?
Passenger Yes. It was not there. The bag holds my keys and phone.
Clerk We will look for it now. Please give me your phone number.
Passenger It is 07812 345 678. I hope you find it before night.
Clerk We call people when we find bags. Wait here for ten minutes.
Passenger Thank you. I will stay near the desk.
