Unit 02: Writing formal letter of complaint – Tips, examples and exercises（正式投诉信——技巧、示例与练习）

1请选择AlthoughHoweverDespite the brochure stated that all meals were included, we did not receive lunch on two occasions.

I wish to complain 2请选择withabouton the service I received at your hotel.

When we complained, we 3请选择toldwere tellingwere told that the staff were too busy to help us.

The advert said that the cupboard is easy to assemble. 4请选择AlthoughHoweverBecause , it was very difficult.

I was extremely disappointed 5请选择offorwith the quality of the entertainment.

I was told 6请选择bywithfrom a member of staff that no more tickets were available.

I demand 7请选择complaincompensationcompensate for my terrible experience.

We 8请选择did not givewere not givenwere not giving enough time to see all the sights.

We were 9请选择anxiousworriedshocked by the entertainment which was provided.

I must 10请选择insistdemandexpect on a full refund.